1. How far is it from Nha Trang to Hoi An?
The distance is approximately 500 km, depending on the exact pickup and drop-off locations.
2. How long does the private car transfer take?
The journey usually takes 9–10 hours, including short rest stops along the way.
3. What time should we depart?
We recommend departing between 7:00–8:00 AM to avoid traffic and arrive in Hoi An before evening.
4. Is this a door-to-door service?
Yes, we provide hotel pickup in Nha Trang and hotel drop-off in Hoi An.
5. Is the driver English-speaking?
Drivers can communicate in basic English. They are experienced and professional.
6. Is the service private or shared?
This is a 100% private transfer. You will not share the vehicle with other passengers.
7. What vehicle types are available?
We offer sedan, SUV, and van options depending on your group size and luggage.
8. How much luggage can we bring?
Each vehicle type has different luggage capacity. Please inform us in advance about large suitcases.
9. Is the price per person or per vehicle?
The price is per vehicle, not per person.
10. Are toll fees and fuel included?
Yes, the price includes toll fees, fuel, driver salary, and parking.
11. Are there any hidden costs?
No, there are no hidden fees if you follow the agreed itinerary.
12. Is it safe to travel this long distance by car?
Yes, the route is safe and commonly used. Our drivers are experienced with long-distance travel.
13. Can children travel safely on this route?
Yes, it is family-friendly. Child seats can be arranged upon request (additional fee may apply).
14. Can we travel at night?
Night transfers are possible but not recommended due to reduced visibility on mountain roads.
15. What happens if we arrive late?
Please inform us as soon as possible. We will adjust the pickup time accordingly.
16. Can we change the drop-off location?
Yes, flexible drop-off is available within Hoi An city center.
17. Can we stop for meals along the way?
Yes, you may request lunch stops at local restaurants during the journey.
18. Is Wi-Fi available in the car?
Most vehicles do not provide Wi-Fi, but drivers can assist with hotspot if needed.
19. Can I book last minute?
Yes, last-minute bookings are accepted subject to vehicle availability.
20. What is the cancellation policy?
Free cancellation is usually available up to 24 hours before departure.