|
STT |
Question |
Answer |
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1 |
How long does it take from Mui Ne to Ho Chi Minh City in 2026? |
Thanks to the new expressway, the journey now only takes 2.5 to 3 hours, significantly faster than the old 5-hour route. |
|
2 |
What is the best departure time for an SGN Airport flight? |
We recommend leaving Mui Ne at least 5.5 - 6 hours before an international flight to account for check-in and city traffic. |
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3 |
Does the price include all tolls and fees? |
Yes, our price is all-inclusive. It covers fuel, driver, parking, and all fees for the new Phan Thiet - Dau Giay expressway. |
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4 |
Can the driver pick me up at any resort in Mui Ne? |
Yes, we provide door-to-door service. We pick you up at any hotel or private villa in the Mui Ne and Phan Thiet areas. |
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5 |
Can I be dropped off directly at the SGN Airport terminal? |
Absolutely. We can drop you off at either the International (T2) or Domestic (T1) terminal at Tan Son Nhat Airport. |
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6 |
What happens if I need to change my pickup time? |
You can change your departure time for free as long as you notify us at least 3 hours in advance. |
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7 |
Are your vehicles modern and air-conditioned? |
Yes, we exclusively use 2023-2026 model vehicles (Sedans, SUVs, and Vans) with powerful climate control and clean interiors. |
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8 |
Is there Wi-Fi available during the transfer? |
Yes, all our private cars are equipped with complimentary high-speed Wi-Fi for your convenience. |
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9 |
Can we stop for a quick meal or restroom break? |
Definitely. There are modern rest stops along the expressway where you can have a snack or use the facilities. |
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10 |
Can I visit Ta Cu Mountain on the way to Saigon? |
Yes! We offer a sightseeing detour to Ta Cu Mountain or Ke Ga Lighthouse. Please select this option when booking. |
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11 |
Do you provide baby car seats? |
Yes, we provide child safety seats upon request. Please let us know the age of your child during the booking process. |
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12 |
Do the drivers speak English? |
Our drivers speak basic communicative English. For complex requests, our 24/7 hotline support is always available. |
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13 |
How do I pay for the service? |
You can pay in Cash (VND or USD) directly to the driver, or via Credit Card/Bank Transfer before the trip. |
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14 |
Is the price per person or per vehicle? |
All prices are per vehicle. Whether you travel alone or with a group, the price for that car remains the same. |
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15 |
What is your cancellation policy? |
We offer free cancellation up to 24 hours before the scheduled pickup time. |
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16 |
Can I book a car for a midnight or early morning flight? |
Yes, our service operates 24/7. We can arrange pickups at any hour, including late night or early dawn. |
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17 |
Which car should I choose for 4 passengers with luggage? |
For 4 people with 4 suitcases, we highly recommend a 7-seater SUV (Innova/Fortuner) for a comfortable ride. |
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18 |
Can I book a one-way or round-trip transfer? |
We provide both one-way and round-trip services. Booking a round-trip often comes with a discounted rate. |
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19 |
Is there any additional fee for oversized luggage or golf clubs? |
We do not charge extra for luggage. However, if you have oversized items like golf bags or surfboards, please let us know so we can send a 7-seater SUV or a Van to ensure everything fits safely. |
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20 |
How do I confirm my booking? |
Once you provide your details, we will send a confirmation via WhatsApp/Email with your driver's info and car plate. |